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Con Edison Crews Restoring Service in Areas of Brooklyn as High Heat Persists

  • Con Edison Media Relations

  • New York – June 25, 2025 -- 06:30 PM

Con Edison crews are working through the heat to restore service to more than 6,000 customers in Brooklyn, as the conditions continue to place a strain on electric delivery equipment.

The outages are scattered throughout the borough, and Con Edison has also lowered voltage in certain areas in Brooklyn to take stress off equipment.

Con Edison is distributing dry ice for customers whose service has been affected. The distribution is at Public School 189, 1100 East New York Ave., and the dry ice will be available until 10:30 p.m. or supplies run out.

Con Edison has asked customers not to use energy-intensive appliances such as washers, dryers, and microwaves until crews complete repairs. The company also asks customers to limit unnecessary use of air conditioning. If you have two air conditioners, use only one and set it to the highest comfortable temperature.

The company also asks customers to refrain from charging their electric vehicles unless necessary until repairs are made.

Customers can report outages and check service restoration status at www.conEd.com/reportoutage, or with our mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633). When calling, customers should report whether their neighbors also have lost power.

How to Report an Outage

Customers can sign up for text alerts at coned.com/text. Customers can also report outages and check service restoration status at conEd.com/reportoutage or with Con Edison’s mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633).

Customers who report outages will receive updates from Con Edison with their estimated restoration times as they become available. Information on outages and restoration times is also available at the Con Edison outage map.

Safety Tips

  • Follow the manufacturer’s instructions for installing and using a portable generator. Never plug a generator into a wall unit, use it indoors, or set it up outdoors near open home windows or air-handling vents.
  • If a power line falls on your car while you’re in it, stay inside the vehicle and wait for emergency personnel.
  • If your power goes out, disconnect or turn off appliances that would otherwise turn on automatically when service is restored. If several appliances start up at once, the electric circuits may overload.
  • Charge your cellphones and other mobile devices while you have power.
  • Check to make sure your flashlights and any battery-operated radios are in working order. Make sure you have a supply of extra batteries.
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